FAQs

Please have a look here before contacting us.

Is your mask is an earloop mask?

Yes it is and with better elasticity offer comfort all day wearing.

Is your mask have a metal nose piece?

No, our masks are v shape and make easy to use.

Does your mask have sizes?

Yes, we have two sizes; an adult size are black or white mask, and children are blue or pink.

What material are your masks made of?

There are 3 layers to our masks. 1) Outer layer is 100% Polyester / Resistant to water and splashes. 2) Inner layer is 100% Polypropylene mask / Filter and 3) Inner layer 65% Polyester, 35% Cotton / Antibacterial layer 99% Antibacterial

Can I use my mask right away?

All our masks are sterilized and ready to use.

How long will it take to get my package?

We ship USPS First Class mail and can take up to 3-5 business days up to 25 masks depending on your region. Any orders above 25 masks, we may ship USPS Priority Mail (1-3 business day). All of our Isopropyl Alcohol will be shipped USPS Ground due to its content.

How many layers are your masks?

Our masks consisted of three layers.  1. Outer Layer features strong and water resistance (prevent droplets clinging to mask and limited vial infection). 2. Middle Layer filters function (air filter, dust and other agents entering mask). 3. Inner Layer with antibacterial protection up to 99.99% consisted of allergy proof fabric

Is your website secured for credit card payments?

Our website was built with security in mind with an SSL (Secure Sockets Layer) of protection.

Where do you ship my mask and products?

We ship all masks, isopropyl alcohol, and gloves from Glendale, Arizona, USA. Dony SOS is a local owned business by a team of husband and wife.

Do I need an account to place an order?

You may check out as guess and will not required an account.